COVID-19 Changed How Work Gets Done

COVID-19 changed how work gets done Creating some positive upshots for the employee experience Employers are managing Organizational changes have had a shifting work priorities positive impact 53% of workforce are FTEs working remotely vs. 7% last year Expect 22% to be full-time working remotely post COVID-19 74% are incorporating new protocols Organizational Employee Employee culture wellbeing experience and staggered work schedules 48% 47% 44% And increasing the use of automation Percentage of respondents citing positive impact Last year Currently Post-COVID-19 16% 18% 23% Those realizing a positive impact on employee experience say leaders are more focused on: Percentage increases of respondents already using some automation Protecting employee health and wellbeing 72% Closely monitored cost management Valuing contributions 39% actions persist 1 in 6 Almost half Connecting to work teams 38% changed expense are likely to policies for conduct a layoff Percentage that agree leaders are focused to a great extent work from home if necessary expenses before Q4 Focus on work can help create a high-performance employee experience The high-performance employee experience model — work Excellence Drive Mindset needed to succeed “We’re transforming, agile and ahead of the market.” Emphasis Voice How to create personal agency “I have a say in what I do.” Essentials Organization Systems and processes to support work “We’re efficient, flexible and continually improving.” 2020 COVID-19 Employer Survey — Returning to the Workplace: Pay practices, incentives and the employee experience Based on responses from 681 organizations in North America representing 7.1 million employees. Survey fielded May 11 – 13, 2020 willistowerswatson.com