This is a moment of grief, loss and unprecedented change Where are your leaders, employees and managers along the change curve? Empowerment Denial What’s the impact? What are the good things to take Decision forward? How do you bring back a Shock high-performing experience and Frustration Experiment rebound? What’s been lost? Depression willistowerswatson.com 5 © 2020 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson and Willis Towers Watson client use only.