Fundamentals of EX Dimensions of EX: Fundamentals that employees are looking for at work © Willis Towers Watson To develop a perspective on employee experience, it is As organizational members, employees also have the helpful to first consider some workplace fundamentals. As opportunity to contribute at work and be recognized members of an organization, employees have the opportunity accordingly. They execute job tasks through organizational to experience both connection and contribution at work. structures and systems, build capability and are rewarded To connect, they interact in teams with other employees with compensation and growth opportunity. The quality of on a regular basis, they take direction from managers and this overall “contribution experience” shapes loyalty to an they support colleagues to achieve work goals. In addition, employer. employees link work goals with the broader purpose of the organization – its mission, strategy and future direction. These aspects of connection and contribution can be The quality of this overall “connection experience” shapes summarized in the figure above. Fundamentally, employee engagement at work. experience is about: ƒƒConnecting with people and organizational purpose ƒƒContributing to work and being rewarded accordingly 2 willistowerswatson.com
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